Privacy Policy

1. What we collect

• • Account data — name, phone, email, country of residence
• • Identity data — your Parichay profile (auto-created at signup)
• • Usage data — pages, features, device and log information
• • Content you post — messages, listings, documents you upload
• • Payment data — processed by Razorpay; we never store card numbers

2. How we use it

To provide the service: authentication, personalization, billing, notifications, and cross-platform features (one account, every platform).

Your country of residence determines where your data is primarily stored — data protection law follows where you live.

3. Sharing

We do not sell personal data. We share data only with service providers under contract (hosting, payments, messaging), with other users only as the feature requires, and when required by law.

4. Your rights

Under the DPDP Act you may access, correct, or erase your data, withdraw consent, and nominate a representative. Use in-app settings or write to us.

5. Retention & deletion

We keep data while your account is active and as required by law. When you delete your account, personal data is erased or anonymized within 30 days, except records we must retain (e.g., invoices).

6. Security

Encryption in transit and at rest, scoped access, audit logging. Report vulnerabilities to security@odento.app.

7. Grievance officer

In accordance with Indian law, our Grievance Officer can be reached at grievance@odento.app. We acknowledge complaints within 24 hours and resolve within 15 days.